Jim Dickens values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. The trust and confidence of our customers and visitors is essential to us - we would never do anything to jepordise that. We will only collect personal data on this website in order to process a request - a sample request, an account payment or an enquiry. We will never use these details for anything other than to service your request. Once we have a previous relationship with you (including by one of the actions listed above), then we may send you the occasional email to keep you up to date on our products, and see if there is anything we can do to help you.
Data We Collect
- 1: a cookie to track your session - this will track the items you have added to your cart, progress through checkout etc - in other worse support our core eCommerce functionality.
- 2: a cookie to track if we have shown you our welcome message previously, so that we don't show it again.
We do not use any third party analytics tools (such as Google analytics) that would otherwise set cookies.
In limited circumstances, we may ask you to provide personal data on our website. This data may include:
- Email Address
- Telephone Number
- Postal Address
The only time we will ask for this data is if you have asked us to perform one of the following actions:
- Provide samples of our products
- Process a payment you are making against an invoice
- Provide assistance to an enquiry made through our contact form
We will only ever ask for information that is relevent to help us action your request and we will only use that data to fulfil your request. If you have provided us an email address, we may send the occasional email to you to keep you up to date with our products and to reach out to see if there is anything we can help you with. You can ask us to stop these mailings at any time by emailing firstname.lastname@example.org.
Transfer of Data
In order to better fulfil any requests, we may move your data into our Customer Relationship Manager system. This system is only ever accessed by Jim Dickens employees and any data we hold on you will never be shared with other people or companies without your consent. We will never sell, rent or otherwise share your data for commercial purposes.
You are entitled to view, amend, or delete the personal information that we hold about you at any time. Email your request to us at email@example.com and we will respond and action your request as appropriate within 30 days.